FAQ

• I cannot locate my business when attempting to add an item to my cart.: Zagat awards are available to establishments featured on zagat.com. If your establishment is featured on zagat.com and you are experiencing a problem, please Contact us.
• Do you provide replacement window decals?: Replacement decals are available for a small fee. You can place your order here
• Can I customize my plaque or change my review?: There are two styles of plaques that you may choose from. Reviews cannot be altered and must be printed in their entirety.
• Can I order a plaque from previous years?: Plaques and certificates can only feature an establishment’s current ratings and reviews.
• How long will my order take to ship?: Shipping may take anywhere from three to four weeks.
• Is tax included in the price?: Tax is not included in the award price. Tax will be applied to the total amount during check-out.
• Do you charge for shipping?: Shipping is free on all plaque and certificate orders.